The Green Elephant Hostel & Spa - Maastricht

Michał W.

Bardzo fajny pomysł. Dobry Hostel w centrum miasta, położony rzut beretem od stacji kolejowej. Śniadania, choć wege to smaczne. Ciekawy wystrój, czysto i schludnie. Idealne miejsce na weekendowy wypad

Мягкий ?.

I honestly didn’t expect to enjoy my stay this much. The moment I walked in, everything just felt right — cozy atmosphere, spotless rooms, and that subtle scent that makes you feel instantly at home. The staff were genuinely kind, not that fake polite kind, but actually warm and helpful.
Breakfast? Incredible. Fresh pastries, real coffee (not that watered-down stuff), and a view that makes you forget to check your phone. Location was perfect too — quiet enough to sleep well, but close enough to walk everywhere worth seeing.
Overall, it’s one of those rare places that manages to feel both luxurious and personal. 10/10 — I’d come back in a heartbeat!

Annie R.

Amazing place! The location of the hostel is perfect! It’s a two-minute walk from the train station and you’re easily in the city center of Maastricht (about 10 minutes by foot).
I chose a mixed-dorm for the first time and was a little worried at first, but i needn’t be - the bed is in a little pod that’s all your own! you don’t share your sleeping pod with anyone else! It’s very spacious and very cozy!
Check-in and out was very quick and easy (you can do it yourself on a tablet in the entrance hall). The staff was nice when I asked if I could store my luggage there for a few hours.
Can only recommend this hostel! I will definitely stay there again when traveling to the Netherlands from Germany. 😊

Nina C.

Het Hostel zit op een prima locatie gevestigd. Dicht bij het station en het centrum. Over het hostel ben ik niet te spreken.
De kamer was prima. Klein maar fijn. Wel heel erg gehorig.
De toilet- en wastafelvoorzieningen waren erg vies. Toilet vies, haren in de wasbakken, kranen vies, prullenbakken vol, enz. In het trappenhuis is het ook erg vies en er is een kapotte ruit.
Daarnaast is het ventilatiesysteem heel erg gehorig op de tweede verdieping. Dit ging 's nachts uit zodat er geen geluid was en 's morgens vroeg weer aan. Erg vreemd.

Ik heb een melding gemaakt over de schoonmaak. De schoonmaak zou langskomen om het schoon te maken. Later vertelden ze dat ze niet meer langskwamen en kon ik een verdieping lager gebruikmaken van de faciliteiten. De prioriteit om goed voor de gasten te zorgen was ver te zoeken.

Dmitry Z. (. V.

My experience (Sept 2025): After 200+ paid nights at this hostel, my remaining balance (about 20 unpaid days) was referred to an external agency. I voluntarily offered to leave some of my valuable belongings; these are now being held while I was referred to an agency that, in my experience, did not respond to multiple emails or calls for days/weeks. That left me without a workable path to settle and reduced my opportunities to pay sooner.

My stay was mostly pleasant. However, since the recent ownership change, I experienced the hostel as understaffed, with bathrooms not consistently cleaned and soap/paper towels not consistently refilled, yet it included in everyone’s daily stay price.

During longer stays, I sometimes felt that certain staff forgot I was the customer and addressed me in ways that felt neglectful or disrespectful. My room was never offered to be cleaned or bedding sheets changed yet the price would only go up.

I have been a loyal and cooperative guest and am still trying to resolve the balance in good faith. Asking me to arrange payment and then not responding reads as unprofessional.

Being sent to an agency that, in my experience, did not engage felt like a serious step down for the hostel and its service standards. I hope management reviews the choice of collection partner and addresses staffing/service issues.

Evert V. W.

Ja wat moet ik nu schrijven?
Locatie perfect 5 min lopen naar station
Gezelligggg hotel met mooie prijzen.
Prima bedden met airco en goeie mogelijkheden voor toilet en douchen( allemaal prima schoon)
Vriendelijke bediening, leuke eetzaal en zitjes en wat dacht je van een zeer verrassend ontbijt.
Is er dan niets zal je denken?
Nou oké de kamertjes met bovenbed is voor de iets ouderen onder ons niet echt fijn, klein trapje naar beneden en die ruimte is ook niet echt groot te noemen.
Zat op de 3e etage dus dat is ook vrij hoog.
Kortom een prima verblijf en zeker voor de jongeren onder ons.
Voor mij ook een dikke voldoende

345seamusm

Upon arrival we were very impressed by how well the place looked. The staff and manager were super helpful! The room was very clean and the beds were comfortable. We definitely want to come back here as we had such a great stay. Location is great too. Would definitely recommend 😁

Silke S.

Hostel-style hotel with some unexpected quirks you might need to get used to. For example there were no towels, even though in my case they were included in the room price, so I had to ask for them at reception. Room was on ground floor, windows opening to the street, so it was quiet loud when ventilating the room. Breakfast was ok, but all vegetarian. Very good muesli/porridge bowls. Reception doubles as a bar, and you can also buy non-alcoholic drinks. Overall ok, but quite expensive for what you get.